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|Print Head Model||XP600*2 (dual-head array)|
|Ink Consumption||1 m2/5-10ml|
|Printing Speed||8PASS; 2 m2/H
|Ink Alert||Support(white ink alert)|
What’s In The Box
2. Are you manufacturer ?
Yes, we are Procolored Manufacturer, our factory has two floors production work shops, three production line, and four mainly oversea warehouse in US/UK/ES/RU to produce and our promote our printer.
3. What is your warranty?
All uv printer , dtf printer and dtg printer are guaranteed for 3 years starting from the date of shipment, but the parts passed by the ink ( including print head , ink pump , cartridges , ink motor etc ) are NOT included in this clause.
4. How can I adjust the print height ?
Procolored UV/DTG Flatbed printer coming with infrared sensor, so the printer can detect the height of printing objects automatically.
5. Where can I buy the spare parts and inks?
We provide spare parts and inks, you can buy from directly or through other suppliers in your local market.
6. What about daily maintenance of the printer?
About maintenance, we suggest to power on the printer once a day.If you don't use the printer more than 3 days, please clean the print head with cleaning liquid and put it in the protective cartridges which are specially used to protect print head.
7. Does the printer support white and color print at the same time?
Yes, our printers are support white and color print in one piece.
8. How to install software after I received the machine ?
There is a software usage for your reference and please close antivirus software before installation. Or please contact us and our after-sales engineer will help with this.
9. What should I do when I don’t really know how to setting the printer parameters?
Please contact us for technical help and do not artificial modification.We always provide on-line technology support if there still have any issues.
For starters the customer service of getting my order placed was great. Samuel was extremely helpful answering my questions and getting my order completed with the right items that I needed. The printer arrived a couple weeks later in a huge crate on a pallet (that was interesting opening the crate). We got everything put together and had to work with Support to get our set up completed. We were able to do most of it on our own following the videos, but there were a few things that we needed help with. The resources in China are very helpful (time difference is a beast!) but we got it done and they continue to answer questions when needed. I'm pleased to say that we are printing very great DTF transfer sheets, the speed is great, the pictures are vibrant, and the learning curve is not horrible. Overall we're very pleased with our purchase so far and the ongoing support offered from Procolored.
The perfect combination of machines has greatly improved my productivity.I think this is the best investment to my business that I’ve made. To top it off tech support was very helpful in setting it up and showing me different things.