DTF Printer
UV DTF Printer
UV Printer
Equipment
DTF
- DTF Printer
- UV DTF Printer
- UV Printer
- Equipment
F8
Printhead: L800
Speed: Letter/A4: 7min
Weight: 22 lb(10 kg)
User Manual >
Software Download >
Video tutorials >
F13
Printhead: L1800
Speed: Letter/A4: 10min
Weight: 44 lb(20 kg)
User Manual >
Software Download >
Video tutorials >
F13 Pro
Printhead: XP600
Speed: Letter/A4: 4.5min
Weight: 86 lb(39 kg)
User Manual >
Software Download >
Video tutorials >
P13
Printhead: XP600
Speed: Letter/A4: 7min
Weight: 61.73 lb(28 kg)
User Manual >
Software Download >
Video tutorials >
K8
Printhead: L800
Speed: Letter/A4: 7min
Weight: 22 lb(10 kg)
User Manual >
Software Download >
Video tutorials >
K13
Printhead: L1800
Speed: Letter/A4: 10min
Weight: 44 lb(20 kg)
Software Download >
Video tutorials >
VF13 Pro
Printhead: XP600
Speed: Letter/A4: 18min
Weight: 110.23 lb(50kg)
User Manual >
Software Download >
Video tutorials >
V6
Printhead: L800
Speed: Letter/A4: 23 min
Weight: 73.9 lb(33.5 kg)
User Manual >
Software Download >
Video tutorials >
V11 Pro
Printhead: TX800
Speed: Letter/A4: 18min
Weight: 154.3 lb(70 kg)
User Manual >
Software Download >
Video tutorials >
Frequently Asked Questions
Please take a look at the sections below to find the answers you’re looking for.
If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us.
We’re always here to help!
General Questions
How long will it take to receive the order from the purchase date?
The lead time is about 3-5 days, the transit time is about 5-7 days, so you will receive the printer in 7-10 days.
Are the printer, ink, and accessories delivered together?
Nope, the ink and powder were shipped separately as they belongs to special cargo.
Do you have a showroom where I can visit and learn how to use the machine?
Yes, we have a showroom in CA.
How to check my order?
You will receive notification once your order gets shipped, and you can also log in your account on our website to check order status.
Product Questions
Is the RIP software compatible with Mac OS?
No, all the RIP softwares are not compatible with Mac OS, you need to install Parallels Software on Mac to use RIP.
How long does it take to print a T-shirt design using F13?
It takes about 9 mins to finish a design with F13 printer.
What materials can UV printers print on?
Almost all the hard material can print as long as it has a flat surface, such as wood, metal, acrylic, etc.
Warranty Questions
How long is the warranty for the printer?
It is 12 months.
Does the warranty cover the print head?
Yes, within 6 months after your purchase, the print head is eligible for complimentary repairing and one free replacement only.
Is there any extended warranty service?
Yes, you can purchase extend warranty for your printer.
Technique Questions
Can I use DTF transfer on cups and wooden boards?
No, it won't stick.
Can I use UV DTF stickers on clothes?
No, it is not suitable.
Is white ink necessary for DTF printing?
Yes, it is necessary, otherwise the design can be seen through.
What is the correct DTF process?
check print head status→print your design→add powder→bake the film→heat press and transfer the film onto fabric→heat press again.
Support Questions
If online tech support cannot fix the issue, is there any other way to fix it?
You can send your machine to our CA support center to get it repaired.
Is Procolored's tech support for free?
Yes, it is free for the first 12 month.
Whether tech support is provided when purchasing used machines?
Sure, we will provide basic tech support.
Procolored Online Tech Support
Procolored tech staff usually use UdeskTalk to communicate with customers and troubleshoot printer issues.
If you need our tech staff to remotely connect to your computer, please install Team Viewer and share the ID and Password to our tech staff.
| US Tech Support | China Tech Support | |
| Timezone | Pacific Standard Time(PST) | Pacific Standard Time(PST) |
| Working Hours | 9:00 AM-5:00 PM | 6:00 PM-4:00 AM |
| Working Days | Monday to Friday | Monday to Friday |
US support contact information
Tel: +1 6463622251
Email: afterservice.us1@procolored.com
WhatsApp: +15625660518
Address: Diamond Bar,CA,USA
China support contact information
Tel: +1 562 566 0518
Email: support@procolored.com
WhatsApp: +15625660518
