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|Print Head Model||A4-19N||A3-19N|
|Ink Supply||CMYKWW(6 Color)||CMYKWW(6 Color)|
|Printing Speed||About 6 minutes/ A4||About 5 minutes/ A4|
|Printer Size||170*297 mm||267*420mm
2. Are you manufacturer ?
Yes, we are Procolored Manufacturer, our factory has two floors production work shops, three production line, and four mainly oversea warehouse in US/UK/ES/RU to produce and our promote our printer.
3. What is your warranty?
All uv printer , dtf printer and dtg printer are guaranteed for 3 years starting from the date of shipment, but the parts passed by the ink ( including print head , ink pump , cartridges , ink motor etc ) are NOT included in this clause.
4. How can I adjust the print height ?
Procolored UV/DTG Flatbed printer coming with infrared sensor, so the printer can detect the height of printing objects automatically.
5. Where can I buy the spare parts and inks?
We provide spare parts and inks, you can buy from directly or through other suppliers in your local market.
6. What about daily maintenance of the printer?
About maintenance, we suggest to power on the printer once a day.If you don't use the printer more than 3 days, please clean the print head with cleaning liquid and put it in the protective cartridges which are specially used to protect print head.
7. Does the printer support white and color print at the same time?
Yes, our printers are support white and color print in one piece.
8. How to install software after I received the machine ?
There is a software usage for your reference and please close antivirus software before installation. Or please contact us and our after-sales engineer will help with this.
9. What should I do when I don’t really know how to setting the printer parameters?
Please contact us for technical help and do not artificial modification.We always provide on-line technology support if there still have any issues.
Excelente artículo! envío muy rápido! solo falta que le lleguen las tintas para probarla. No entiiendo por qué no envían la compra al mismo tiempo.
Very satisfied I love it
Das Produkt ist sehr gut und ich entfehle es weiter. Sehr schneller service und sehr gute Kundenberatung. Lieferung wahr auch sehr gut und schnell.
the customer service is 2nd to non. This people go out of there way to help in any way. I got support with anything I needed from installation of software to connecting printer and setup. The person who helped even stayed longer at work do to the time difference and had no problem working long past his end of shift. I work my self in Customer service in Ireland, for a big Phone and Computer company from California, but have to say we come not even close to the service I received from Procolored. Thank you again!