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|Print Head Model||XP600*2 (dual-head array)|
|Ink Consumption||1 m²/5-10ml|
|Printing Speed||8PASS; 2 m²/H
|Ink Alert||Support(white ink alert)|
What’s In The Box
2. Are you manufacturer ?
Yes, we are Procolored Manufacturer, our factory has two floors production work shops, three production line, and four mainly oversea warehouse in US/UK/ES/RU to produce and our promote our printer.
3. What is your warranty?
All uv printer , dtf printer and dtg printer are guaranteed for 3 years starting from the date of shipment, but the parts passed by the ink ( including print head , ink pump , cartridges , ink motor etc ) are NOT included in this clause.
4. How can I adjust the print height ?
Procolored UV/DTG Flatbed printer coming with infrared sensor, so the printer can detect the height of printing objects automatically.
5. Where can I buy the spare parts and inks?
We provide spare parts and inks, you can buy from directly or through other suppliers in your local market.
6. What about daily maintenance of the printer?
About maintenance, we suggest to power on the printer once a day.If you don't use the printer more than 3 days, please clean the print head with cleaning liquid and put it in the protective cartridges which are specially used to protect print head.
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7. Does the printer support white and color print at the same time?
Yes, our printers are support white and color print in one piece.
8. How to install software after I received the machine ?
There is a software usage for your reference and please close antivirus software before installation. Or please contact us and our after-sales engineer will help with this.
9. What should I do when I don’t really know how to setting the printer parameters?
Please contact us for technical help and do not artificial modification.We always provide on-line technology support if there still have any issues.
I bought the 13" Dual Heads DTF-PRO A3 DTF Transfer Printer & DTF Shaker Bundle. I am glad I did. I think it is so much easier than powdering each transfer and curing them one at a time. The images are beautiful and colorful. The transfers are cold peel and it is an easy peel. The customer support is great. I did communicate with technicians through skype. The were able to remote in to make some adjustment to my printer that I didn't even know it needed. Thank you Samuel with helping me with the purchase. Thank you p-W, P-ai & P-Yuan for all the help you have given me. I can't wait till I can get my hands on the UV-DTF printer!
So before I was very unhappy with the printer and missing items or issues. My tech on Skype helped and it seems I was using my printer incorrectly which is why I kept running into issues. I will say however there are a few little bugs to work out... but the staff has assisted and helped out A LOT! I thought my printer was going to take some crazy repair (I did not run in for 3 weeks - not even a clean cycle due to hospital) My son-in-law came to help and the printer is very easy to work on when cleaning lines. The prints are AMAZING. It does take a little time to get the software down and all the processes... but it gets better as you go. This is NOT a printer for occasional printing, this is something you are going to want to use regularly and maintain. Have patience, its worth it when you get through it all.
I now LOVE my printer and whenever I need help I always get a fast answer through skype. The only draw back is in the US, there are no techs who can come work on it... they dont know what they are doing. LOL
once you have instructions on how to do things, I had a little trouble due to unknown information but customer service took me to the correct path, now I am printing everything smooth and easy. Love the equipment. I am planning to buy the uv printer too.
For anyone wanting to get into the DTF Printing business, this is the product to have! If you ever any issue, the techs will walk you all the way through step by step until your products are performing perfectly as intended.
I’ve had this printer for 3 months and have had to sit on Skype doing work on it 2-3 times a week since I got it. Don’t recommend unless you rather spend most of your time fixing it over it doing its job. FED UP