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|Print Head Model||R1390||L1800||DX5(R2000)|
|Ink Supply||CMYKWW(6 Color)||CMYKWW(6 Color)||CMYKWWWW(8 Color)|
|Printing Speed||About 5-8 minutes||About 4-6 minutes||About 2-4 minutes|
2. Are you manufacturer ?
Yes, we are Procolored Manufacturer, our factory has two floors production work shops, three production line, and four mainly oversea warehouse in US/UK/ES/RU to produce and our promote our printer.
3. What is your warranty?
All uv printer , dtf printer and dtg printer are guaranteed for 3 years starting from the date of shipment, but the parts passed by the ink ( including print head , ink pump , cartridges , ink motor etc ) are NOT included in this clause.
4. How can I adjust the print height ?
Procolored UV/DTG Flatbed printer coming with infrared sensor, so the printer can detect the height of printing objects automatically.
5. Where can I buy the spare parts and inks?
We provide spare parts and inks, you can buy from directly or through other suppliers in your local market.
6. What about daily maintenance of the printer?
About maintenance, we suggest to power on the printer once a day.If you don't use the printer more than 3 days, please clean the print head with cleaning liquid and put it in the protective cartridges which are specially used to protect print head.
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7. Does the printer support white and color print at the same time?
Yes, our printers are support white and color print in one piece.
8. How to install software after I received the machine ?
There is a software usage for your reference and please close antivirus software before installation. Or please contact us and our after-sales engineer will help with this.
9. What should I do when I don’t really know how to setting the printer parameters?
Please contact us for technical help and do not artificial modification.We always provide on-line technology support if there still have any issues.
I made my purchase through Amazon to be able to purchase an extended warranty with Assurion. I still get the same great product with the same great after purchase support! Techs are wonderful, fast response, always helpful and get me back up and running. I am still a new learner and have some hiccups but simple mistakes on my end. So far so good, haven’t had an issue they couldn’t walk me through to fix. MAINTENACE IS KEY! Must do DAILY maintenance to keep printer working. If not, you’re guaranteed to run into problems, you can’t blame the printer; just yourself. Also, definitely highly recommend the shaker!! Makes life so easy and quick finished prints, very time efficient!
My machine was purchased in February and when it works it great but after a month I'v had nothing but problems. Getting tech support is a miracle and then it's hard because they only do Skype and can't talk to a real person and they don't know English. I have replaced the print head and waste tank and after a few weeks of working now those two dreaded red lights are flashing again and I refuse to buy and replace only for it to last a month. I had to find my own tech person who works on printers to even get the parts installed. I LOVE THE PRINTS AND WAS REALLY ENJOYING MAKING MY OWN. But I am going to try to sell this piece of shit! Not worth the headache and money, please don't buy you will regret it in the end!
I don’t know if I will ever cut and weed vinyl again. With the Procolored DTF printer I am able to create prints for all of our designs without ordering minimums or weeding and layering vinyl. I had a few hiccups at first but now I do my daily headcleanings and a weekly wipe down and full cleaning and I’ve been printing like a pro. No clogs as of yet. Software was easy to install and easy to use as well. Haven’t even put a dent in my inks and I have printed at least 75 prints. I started with a conversion printer and gave up after a month because of clogging. Then just decided to invest and I’m glad I did. Loving this printer.
This printer sucks. Total piece of trash. Do not buy.
I’ve had nothing but issues with this printer. Now it shut off and won’t come back on.