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|Print Head Model||R1390||L1800||DX5(R2000)|
|Ink Supply||CMYKWW(6 Color)||CMYKWW(6 Color)||CMYKWWWW(8 Color)|
|Printing Speed||About 5-8 minutes||About 4-6 minutes||About 2-4 minutes|
What’s In The Box
2. Are you manufacturer ?
Yes, we are Procolored Manufacturer, our factory has two floors production work shops, three production line, and four mainly oversea warehouse in US/UK/ES/RU to produce and our promote our printer.
3. What is your warranty?
All uv printer , dtf printer and dtg printer are guaranteed for 3 years starting from the date of shipment, but the parts passed by the ink ( including print head , ink pump , cartridges , ink motor etc ) are NOT included in this clause.
4. How can I adjust the print height ?
Procolored UV/DTG Flatbed printer coming with infrared sensor, so the printer can detect the height of printing objects automatically.
5. Where can I buy the spare parts and inks?
We provide spare parts and inks, you can buy from directly or through other suppliers in your local market.
6. What about daily maintenance of the printer?
About maintenance, we suggest to power on the printer once a day.If you don't use the printer more than 3 days, please clean the print head with cleaning liquid and put it in the protective cartridges which are specially used to protect print head.
7. Does the printer support white and color print at the same time?
Yes, our printers are support white and color print in one piece.
8. How to install software after I received the machine ?
There is a software usage method for your reference, the installation method can be reviewed in the user manual. Or please contact us, our after-sales engineers will help to solve the problem.
9. What should I do when I don’t really know how to setting the printer parameters?
Please contact us for technical help and do not artificial modification.We always provide on-line technology support if there still have any issues.
I have my printer now for over a month. I love it. Delivery was fast and well package. I am very happy with my printer. It was the best investment. When it comes to customer service and tech support they are very professional. They are very prompt to responding. They are very helpful while I am going through this learning curve. They always respond when I have a question and follow up later to make sure everything is still good. There was never a question not answered. They will walk you though any questions you have. I am glad I went with this company. Awesome printer and amazing customer service/tech support.
in my experience they're professional, my printer's are working very well and Exelente quality. Frank and your team are the best!!!
I have had my printer for over a month and I love it!! Very well built and looks great. I received my printer very quickly. The ink was delayed, but that is due to customs, not the company. The customer service is great and the team responds promptly to questions and will assist until you get going on the right track. I highly recommend this printer.
Just arrived on Monday and I am leaving the country for 10 days so I will set up after I get back.
Have Yet To Receive My Ink Or Set Up Instructions